Why Can’t I E-File My Federal Return?

If you’re preparing your taxes with H&R Block Online and can’t e-file your federal return, we can help. First, it’s helpful to understand the IRS has strict rules governing e-filed returns. If certain guidelines aren’t followed exactly, the IRS might reject your return.

Whether you can resolve the issue depends on the type of problem. If it’s something you can fix easily, like a simple typo, we’ll give you steps on how to do so. Usually this involves returning to the page with errors and fixing them.

However, some issues can’t be corrected. Ex: If you have a form not available for e-filing, or you, your spouse, or dependent has an invalid Social Security number (SSN), you can’t e-file your return. Either way, we’ll help you see if you can e-file.

Do I Need to Mail My Tax Return?

If you can’t e-file your return, you’ll have to print and mail your return to the IRS and your state tax authority, if applicable. We’ll guide you through that process.